Head Of Service Operations

KONE Elevators Pty Ltd

Makati City, Philippines
Service business development
Operational excellence improvement
Customer-centricity enhancement
Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets

Job Summary

  • Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.
  • Drive KONE’s overall strategy and country’s holistic development as a member of the country’s Management Team.
  • Responsible for driving a culture of safety and quality throughout the organization and leading, directing, evaluating, and developing the matrix Maintenance team(s).

Matching Summary

Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.

Skills & Requirements

Must-have

  • Service business development
  • Operational excellence improvement
  • Customer-centricity enhancement
  • Market share growth
  • Profitability improvement
  • Safety and quality culture

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral practice
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Bachelor’s degree in engineering or related disciplines
  • Minimum 15 years experience in service/maintenance operation
  • Minimum 10 years in leadership role
  • Proven track record of P&L
  • Business planning & controlling experience
  • Budgeting and long term planning experience

Work Rights

Not specified

Tailored Resume

Cover Letter