Senior Technical Support Engineer

Vngfw

Hybrid
Bilingual in japanese and english
Experience with saas solutions
Strong analytical and problem-solving skills
You’ll be part of a group of experts that support one another and foster a learning environment

Job Summary

  • You’ll be part of a group of experts that support one another and foster a learning environment.
  • You will diagnose and troubleshoot highly technical and sophisticated software issues.
  • We’re committed to providing an accessible and inclusive hiring experience.

Matching Summary

You’ll be part of a group of experts that support one another and foster a learning environment.

Skills & Requirements

Must-have

  • Bilingual in Japanese and English
  • Experience with SaaS solutions
  • Strong analytical and problem-solving skills

Nice-to-have

  • Curious minds and courageous collaborators
  • Ability to nurture teamwork
  • Excellent communication skills

Key Requirements

  • 3+ years of technical support experience
  • Experience with Workday and Salesforce
  • Ability to manage multiple urgent priority issues

Work Rights

Not specified

Tailored Resume

Cover Letter