Desktop Support Specialist - Intern

SailPoint

Austin, Texas, United States
Hourly rate: $15 - $35.00 usd; benefits: 401(k) wi...
Fully remote
Active directory administration
O365 administrative tasks
Windows and mac troubleshooting
This position serves as the first point of contact for all technical support issues for SailPoint crew members globally

Job Summary

  • This position serves as the first point of contact for all technical support issues for SailPoint crew members globally.
  • The role involves performing basic Active Directory and O365 administrative tasks alongside hardware and software maintenance.
  • Interns are eligible for pay on observed holidays and have access to a 401(k) savings plan with company matching.

Matching Summary

This position serves as the first point of contact for all technical support issues for SailPoint crew members globally.

Salary

Hourly rate: $15 - $35.00 USD; Benefits: 401(k) with matching; Holiday pay included

Skills & Requirements

Must-have

  • Active Directory administration
  • O365 administrative tasks
  • Windows and Mac troubleshooting
  • Technical documentation creation
  • Customer service orientation

Nice-to-have

  • Android and iOS device setup
  • Automated provisioning tools familiarity
  • Service desk software experience
  • Strong self-task management skills

Key Requirements

  • High school diploma or equivalent education
  • Proven troubleshooting abilities
  • Excellent oral and written communication skills

Work Rights

Not specified

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