Banking Services Operations Associate Iv - Escrow Administration

MTB (M&T Bank)

Buffalo, New York, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Complex data entry and system updates
Insurance tax escrow analysis
Non-standardized document reviews
The role involves completing routine to complex skilled activities to maintain and monitor tax, escrow, and insurance for serviced loans while ensuring compliance with federal and state requirements

Job Summary

  • The role involves completing routine to complex skilled activities to maintain and monitor tax, escrow, and insurance for serviced loans while ensuring compliance with federal and state requirements.
  • Employees are responsible for researching and resolving complex customer issues, conducting non-standardized document reviews, and performing intermediate-level reconciliations related to escrow activities.
  • The position requires adhering to risk and regulatory standards, identifying process improvement opportunities, and promoting an environment that supports belonging within the M&T Bank brand.

Matching Summary

The role involves completing routine to complex skilled activities to maintain and monitor tax, escrow, and insurance for serviced loans while ensuring compliance with federal and state requirements.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • complex data entry and system updates
  • insurance tax escrow analysis
  • non-standardized document reviews
  • moderate to highly complex exception processing
  • intermediate level reconciliations

Nice-to-have

  • process improvement opportunities identification
  • strong verbal and written communication skills
  • demonstrated complex problem-solving skills
  • departmental project participation

Key Requirements

  • Associate's degree or equivalent experience
  • Minimum 1 year general work experience
  • Proficiency with spreadsheet and word processing software

Work Rights

Not specified

Tailored Resume

Cover Letter