The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service
Job Summary
The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service.
As a Customer Solutions Senior Associate, you will support customers by helping them understand energy changes and risks, using the company’s products and tools, while collaborating with product and commercial teams to meet client needs.
The role offers great opportunities to learn and grow as an expert in energy and sustainability, working with diverse teams and top industry leaders, while benefiting from comprehensive health, wellness, and career development programs.
Matching Summary
The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service.
Skills & Requirements
Must-have
Client support for energy products
Technical troubleshooting and problem solving
Experience with Salesforce Service Cloud
Knowledge of energy transition data
Strong communication skills
Ability to manage multiple client relationships
Flexible to work weekends or holidays
Nice-to-have
Passionate about customer relationships
Team collaboration across functions
Adaptability to new technologies
Experience in global multicultural environment
Tech savvy around AI concepts
Organizational and project management skills
Key Requirements
Bachelor’s degree in Business, Finance, or Economics