Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues
Job Summary
Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues.
Apply ITSM and ITIL best practices to ensure high-quality service delivery.
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Matching Summary
Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues.
Skills & Requirements
Must-have
end-user technical support
hardware and software troubleshooting
ITSM and ITIL best practices
cloud-based platforms administration
Windows and macOS environments
Nice-to-have
continuous improvement feedback
staying current with technology
excellent communication skills
customer service skills
Key Requirements
Bachelor’s degree or equivalent experience
Minimum 2 years of experience
Proficient in troubleshooting hardware and software