Responsible for effectively answering inbound calls from credit card merchants and sales representatives and resolving issues related to account closure requests
Job Summary
Responsible for effectively answering inbound calls from credit card merchants and sales representatives and resolving issues related to account closure requests.
The benefits package supports physical, financial, and emotional health, including healthcare, paid time off, retirement plans, and tuition reimbursement.
Deluxe Corporation is an Equal Employment Opportunity employer committed to providing reasonable accommodations for job seekers with disabilities.
Matching Summary
Responsible for effectively answering inbound calls from credit card merchants and sales representatives and resolving issues related to account closure requests.
Skills & Requirements
Must-have
Handling inbound customer calls
Explaining contract information
Using Microsoft Outlook, Word, Excel
Customer issue resolution
Professional communication skills
Nice-to-have
Bilingual English/Spanish
Fast-paced call center environment
Attention to detail
Time management skills
Excellent written communication
Key Requirements
HS/GED and 2 years related experience or Associates degree
Prior experience explaining contracts or collections environment