Active directory management and user object maintenance
The role involves performing the installation, repair, and preventative maintenance of servers and edge of network devices to ensure company standards are met
Job Summary
The role involves performing the installation, repair, and preventative maintenance of servers and edge of network devices to ensure company standards are met.
Candidates will assist in determining suitable software, troubleshoot hardware and software failures, and manage Active Directory objects for team members.
The position requires responding to moderately complex technical issues surrounding server/desktop/laptop hardware and following through to appropriate resolution.
Matching Summary
The role involves performing the installation, repair, and preventative maintenance of servers and edge of network devices to ensure company standards are met.
Skills & Requirements
Must-have
Server and network device maintenance
Desktop and laptop imaging deployment
Active Directory management and user object maintenance
LAN server estate patch application
Mobile Device Management platform support
Microsoft Operating Systems troubleshooting
Nice-to-have
MAC operating system experience
Virtual Desktop Infrastructure knowledge
Thin Client interconnection skills
Creating repeatable resolution processes
Strong customer relationship building
Key Requirements
Bachelor's Degree in Computer Science or MIS preferred
Minimum 2 years relevant IT Server, Network, or PC Support experience
Experience in an IT customer support environment considered