Customer Service Associate

Heritage Pool Supply Group

Roca, NE, US
Accurate order entry
Customer interaction
Multitasking skills
This role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions, requiring strong multitasking skills

Job Summary

  • This role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions, requiring strong multitasking skills.
  • Key responsibilities include providing exceptional customer service, accurately processing transactions, creating sales orders and quotes, coordinating deliveries, and contributing to inventory management.
  • The company offers competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off, and comprehensive medical/dental/vision benefits.

Matching Summary

This role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions, requiring strong multitasking skills.

Skills & Requirements

Must-have

  • Accurate order entry
  • Customer interaction
  • Multitasking skills
  • Inventory accuracy
  • Logistics coordination
  • Professionalism, honesty, respect

Nice-to-have

  • Exceptional customer experience
  • Team collaboration
  • Organized work environment

Key Requirements

  • Prior customer service or sales experience preferred
  • Proficiency in basic computer operations
  • Familiarity with point-of-sale systems
  • Ability to lift up to 50 lbs
  • Ability to work in varied conditions
  • Willingness to work overtime
  • Pass pre-employment background/drug test

Work Rights

Not specified

Tailored Resume

Cover Letter