Guest Services Representative Carilion Rockbridge Community Hospital
Carilion Clinic
Lexington, United States
Onsite
Patient and guest assistance
Patient registration process
Vendor check-in
Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into the facility
Job Summary
Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into the facility.
Assist with patient registration, vendor check-in, conducts facility tours, performs Notary acts, and manages patient flow from point of entry to service area.
Carilion offers a comprehensive benefits package including Medical, Dental, Vision, an employer-funded pension, paid time off, and wellness resources.
Matching Summary
Responsible for proactively meeting, greeting, directing and assisting patients and guests, ensuring a seamless flow of operations into the facility.
Skills & Requirements
Must-have
patient and guest assistance
patient registration process
vendor check-in
facility tours
business services
patient flow management
de-escalate situations
Nice-to-have
hospitable personality
calmness and tact
diplomacy and professionalism
neat appearance
Key Requirements
High school diploma or GED required
Two years related customer service experience
Basic typing skills required
Ability to use computer terminal
Proficient in office equipment
Ability to perform functions within 90 days with minimal supervision