Vendor Service Manager

JLL

New Albany, OH, United States
$73,500 - $106,700 annually; not specified; not sp...
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Oversee third-party service providers
Ensure service-agreement compliance
Manage vendor performance
** JLL is seeking a Vendor Service Manager to oversee third-party service providers supporting facilities operations at the Amgen Ohio site. The role emphasizes vendor performance management, compliance, and enhancing workplace experiences in a fast-paced, regulated environment. **

Job Summary

  • The Vendor Service Manager is responsible for overseeing all third‑party service providers supporting facilities operations at the Amgen Ohio site, ensuring full service‑agreement compliance and managing vendor performance.
  • This role provides leadership for Workplace Experience (Wx) functions, including coordination of onsite experience activities, communication, event support, space needs, and customer-facing service delivery.
  • This position requires strong relationship management, operational discipline, and the ability to support both vendor performance and workplace experience initiatives in a fast‑paced, regulated environment.

Matching Summary

Match Score: 75

** JLL is seeking a Vendor Service Manager to oversee third-party service providers supporting facilities operations at the Amgen Ohio site. The role emphasizes vendor performance management, compliance, and enhancing workplace experiences in a fast-paced, regulated environment. **

Salary

$73,500 - $106,700 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Oversee third-party service providers
  • Ensure service-agreement compliance
  • Manage vendor performance
  • Conduct quality audits
  • Lead Workplace Experience functions
  • Support onsite experience activities

Nice-to-have

  • Hospitality mindset
  • Collaborative environments
  • Adapt quickly to resolve challenges

Key Requirements

  • Experience managing vendors or service contracts
  • Proficiency with MS Outlook and Excel
  • Ability to navigate fast-paced environments
  • Ability to read and interpret documents

Work Rights

Not specified

Tailored Resume

Cover Letter