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SumUp is seeking a Training & Enablement Assistant Analyst for their Santiago, Chile location to support their LATAM support operations. The ideal candidate will execute training, documentation, and knowledge management activities to ensure support agents are well-equipped to assist merchants.
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Job Summary
The role focuses on the operational execution of training delivery, documentation updates, and knowledge management initiatives for LATAM support agents.
Candidates must be proactive, reliable, and comfortable working in a fast-paced environment while collaborating with different teams.
The company offers comprehensive benefits including medical insurance, learning budgets, and a one-month paid sabbatical after three years.
Matching Summary
Match Score: 75
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SumUp is seeking a Training & Enablement Assistant Analyst for their Santiago, Chile location to support their LATAM support operations. The ideal candidate will execute training, documentation, and knowledge management activities to ensure support agents are well-equipped to assist merchants.
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Skills & Requirements
Must-have
Execute onboarding and training sessions
Maintain internal documentation standards
Update external knowledge platforms
Nice-to-have
Strong organizational skills and attention to detail
Experience supporting training or onboarding processes
Familiarity with CRM or ticketing systems
Key Requirements
Experience supporting training or onboarding processes