Front Office - Executive

Marriott

Hyderabad, Telangana, India
Process guest check-ins and check-outs
Handle guest payments and billing
Provide guest directions and information
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key

Job Summary

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Matching Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.

Skills & Requirements

Must-have

  • Process guest check-ins and check-outs
  • Handle guest payments and billing
  • Provide guest directions and information
  • Maintain professional appearance and conduct
  • Computer and POS system proficiency

Nice-to-have

  • Develop positive working relationships
  • Anticipate and address guest needs
  • Foster an inclusive environment
  • Support team to reach common goals

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter