Customer Experience Coor

TJ Maxx

Statesville, NC, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Excellent customer experience
Prompt courteous customer service
Loyalty programs promotion
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance

Skills & Requirements

Must-have

  • excellent customer experience
  • prompt courteous customer service
  • loyalty programs promotion
  • clean organized store
  • positive internal external customer experience

Nice-to-have

  • embraces diversity
  • fosters collaboration
  • prioritizes development
  • honesty and integrity
  • safety awareness

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter