Account Manager

Runpod

Remote, US
Base + commission totaling $130,000-$250,000; mean...
Remote
2-5 years account management experience
Saas or cloud infrastructure background
Strong technical acumen for developer engagement
Runpod is seeking an experienced Account Manager to nurture existing customer relationships within a remote-first company specializing in AI and machine learning. The role focuses on customer retention, upselling, and maximizing client value from their AI infrastructure platform

Job Summary

  • The role focuses on nurturing existing customer relationships to drive retention, expansion, and maximal value extraction from the AI infrastructure platform.
  • Success is measured by key performance indicators including renewal rates, net revenue retention growth, and high customer satisfaction scores.
  • Employees receive competitive compensation ranging from $130,000 to $250,000 OTE, meaningful equity, and a $1,200 home office stipend.

Matching Summary

Match Score: 85

Runpod is seeking an experienced Account Manager to nurture existing customer relationships within a remote-first company specializing in AI and machine learning. The role focuses on customer retention, upselling, and maximizing client value from their AI infrastructure platform.

Salary

Base plus commission totaling $130,000-$250,000; Meaningful equity stock options included; Medical, dental, vision, and flexible PTO provided

Skills & Requirements

Must-have

  • 2-5 years account management experience
  • SaaS or cloud infrastructure background
  • Strong technical acumen for developer engagement
  • Proficiency with CRM and analytics tools
  • Experience driving renewals and upsells

Nice-to-have

  • Familiarity with GPU infrastructure and AI/ML
  • Ability to manage multiple stakeholders
  • Self-starter with ownership mindset
  • Excellent verbal and written communication skills
  • Experience conducting business reviews (QBR/MBR)

Key Requirements

  • 2-5 years in account management or customer success
  • Experience in SaaS, cloud, or infrastructure sectors
  • Successful completion of a background check

Work Rights

Must be eligible to work in the United States

Tailored Resume

Cover Letter