Customer Service Specialist - Discharges

CommBank

Perth, Australia
Not specified; not specified; hybrid working arran...
1d onsite
Strong customer service experience
High attention to detail and accuracy
Ability to meet strict deadlines
The role involves processing a high volume of discharge requests daily while maintaining strong customer obsession

Job Summary

  • The role involves processing a high volume of discharge requests daily while maintaining strong customer obsession.
  • Employees will provide superior internal customer service by managing stakeholder enquiries, complaints, and issues.
  • The position offers a hybrid working model with one day in the office per week after training.

Matching Summary

The role involves processing a high volume of discharge requests daily while maintaining strong customer obsession.

Salary

Not specified; Not specified; Hybrid working arrangement offered

Skills & Requirements

Must-have

  • Strong customer service experience
  • High attention to detail and accuracy
  • Ability to meet strict deadlines
  • Process reconciliation skills
  • Risk management awareness

Nice-to-have

  • Knowledge of home or commercial lending processes
  • Adaptable and quick learner
  • Team-oriented outlook
  • Positive can-do mindset
  • Experience with internal stakeholder management

Key Requirements

  • Demonstrated knowledge of lending processes (desirable)
  • Strong work ethic required
  • Location based in Perth or Melbourne

Work Rights

Not specified

Tailored Resume

Cover Letter