Assistant Housekeeping Manager - Public Area

Four Seasons

Mumbai, India
On-site
Guest room and public area cleaning standards
Staff scheduling and supervision
Guest complaint resolution
Manages the staff of the Housekeeping Department, including interviewing, training, performance evaluations, and discipline

Job Summary

  • Manages the staff of the Housekeeping Department, including interviewing, training, performance evaluations, and discipline.
  • Resolves customer complaints with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Assures the financial goals of the department are being met by monitoring and controlling labor and divisional expenses.

Matching Summary

Manages the staff of the Housekeeping Department, including interviewing, training, performance evaluations, and discipline.

Skills & Requirements

Must-have

  • Guest room and public area cleaning standards
  • Staff scheduling and supervision
  • Guest complaint resolution
  • Financial goal monitoring
  • Equipment maintenance

Nice-to-have

  • Exceptional guest experiences
  • World-class employee experience
  • Genuine heart in service

Key Requirements

  • 8 to 10 years of experience
  • Hotel Management education
  • Ability to read, write and speak English

Work Rights

Not specified

Tailored Resume

Cover Letter