The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff
Job Summary
The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff.
To thrive in this role, you will have: Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Matching Summary
The Client Service Officer is responsible and accountable for the day-to-day activities of the office, ensuring that administrative and reception services are provided to residents, visitors and staff.
Skills & Requirements
Must-have
Day-to-day office activities
Administrative and reception services
Customer service in aged care
Support Service Manager and staff
Exceptional patient-centred care
Clinical skills
Time management skills
Organisational skills
Communication skills
Adaptability and problem solving
Collaborative team environment
Nice-to-have
Resilient and compassionate
Positive approach to patient care
Nurture friendly relationships
Flexible approach to care
Key Requirements
Current Police Record Check
Working with Children Check
Proof of current influenza vaccination
Other vaccination status consistent with public health orders