As a customer support representative at Karma, you will help restaurants resolve issues, understand their platform, and get back up and running quickly via chat and phone
Job Summary
As a customer support representative at Karma, you will help restaurants resolve issues, understand their platform, and get back up and running quickly via chat and phone.
You will work in short, intensive shifts of 4 hours, covering lunch, early evening, or late evening slots, including weekends.
You are likely the right person if you are a student looking for meaningful extra work, calm under pressure, and tech-interested.
Matching Summary
As a customer support representative at Karma, you will help restaurants resolve issues, understand their platform, and get back up and running quickly via chat and phone.
Skills & Requirements
Must-have
Solve customer issues via chat and phone
Troubleshoot common platform problems
Document support cases and solutions
Work in short, intensive 4-hour shifts
Communicate clearly in Swedish and English
Nice-to-have
Calm under pressure
Tech-savvy and quick learner
Contribute to knowledge base
Key Requirements
Ability to work 2-3 shifts per week including weekends