Customer Experience Manager - Dan Murphy's West Lakes

Endeavour Group

West Lakes, Australia
Not specified; not specified; exclusive discount c...
On-site
People leadership and team motivation
Customer experience management
In-store merchandising execution
You will motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth

Job Summary

  • You will motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth.
  • The role encourages the team to invest in education and dream big about their career while building a culture centered around understanding the community.
  • Employees receive an exclusive discount card for Dan Murphy's, BWS, ALH pubs, Woolworths, and Big W, along with comprehensive wellbeing support.

Matching Summary

You will motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth.

Salary

Not specified; Not specified; Exclusive discount card and Employee Assistance Program included

Skills & Requirements

Must-have

  • People leadership and team motivation
  • Customer experience management
  • In-store merchandising execution
  • Coaching and mentoring staff
  • Community engagement strategies

Nice-to-have

  • Entrepreneurial spirit and initiative
  • Passion for people development
  • Forward-thinking decision making
  • Authentic communication style
  • Diversity and inclusion advocacy

Key Requirements

  • Functional screening assessment completion
  • No unsolicited agency resumes accepted

Work Rights

Not specified

Tailored Resume

Cover Letter