Customer Care Champion -dispatcher

Otis Elevator Co.

Leicester, United Kingdom
Friendly welcoming tone
Customer follow-ups
Oxp system checking
As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm

Job Summary

  • As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.
  • You will receive a employment contract with the world market leader in a crisis-proof industry.
  • We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Matching Summary

As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.

Skills & Requirements

Must-have

  • Friendly welcoming tone
  • Customer follow-ups
  • OXP system checking
  • Otis CRM Business System
  • Dispatch break-down calls
  • Engineer ETA communication
  • All-safe system monitoring

Nice-to-have

  • Resilience in stressful situations
  • Time-sensitive conditions
  • Affinity using multiple IT systems

Key Requirements

  • Excellent language, listening and communication skills
  • Customer-centric mindset and empathy

Work Rights

Not specified

Tailored Resume

Cover Letter