Front Of House Manager

Pharmacann

Galena, IL, United States
Base: $27ph; bonus/equity: not specified; benefits...
On-site
Minimum 2 years supervisory experience
Minimum 4 years retail experience
Cash reconciliation and deposit procedures
PharmaCann is seeking a Front of House Manager for their dispensary in Galena, IL, who will oversee customer experience, team management, and operational initiatives while ensuring compliance with regulatory standards. Ideal candidates should have a strong background in retail management, customer service, and operational efficiency

Job Summary

  • The Front of House Manager is responsible for developing and implementing quality, training, and customer experience programs to ensure operational excellence.
  • This role requires direct supervision of the check-in team and collaboration with cross-divisional managers to meet staffing and sales goals.
  • The position involves partnering with Human Resources to recruit, train, and manage employee performance while maintaining strict adherence to corporate standards.

Matching Summary

Match Score: 85

PharmaCann is seeking a Front of House Manager for their dispensary in Galena, IL, who will oversee customer experience, team management, and operational initiatives while ensuring compliance with regulatory standards. Ideal candidates should have a strong background in retail management, customer service, and operational efficiency.

Salary

Base: $27/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Minimum 2 years supervisory experience
  • Minimum 4 years retail experience
  • Cash reconciliation and deposit procedures
  • Staff scheduling and payroll management
  • State and local regulatory compliance

Nice-to-have

  • Bachelor's degree in business or operations
  • PharmaCann supervisory experience
  • Strong analytical skills for data assessment
  • Experience with P&L responsibility
  • Community networking and engagement

Key Requirements

  • Minimum 21 years of age
  • Valid Driver's License
  • Pass comprehensive background check including criminal history
  • Maintain state agent requirements
  • Skilled in Google and Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter