Guest Services Officer

GRAND PARK CITY HALL

Singapore, Singapore
Perform front desk operations including check in and check out
Assist guests with room orientation and escorting
Maintain comprehensive guest database including passport details
The role involves performing smooth operations of the front desk and crystal club including check-ins, check-outs, and currency exchanges

Job Summary

  • The role involves performing smooth operations of the front desk and crystal club including check-ins, check-outs, and currency exchanges.
  • Employees are expected to assist all guests in a friendly manner by offering room orientations and using guest names during engagements.
  • The position requires maintaining a comprehensive guest database and attempting to upsell services to maximize revenue.

Matching Summary

Match Score: 85

The role involves performing smooth operations of the front desk and crystal club including check-ins, check-outs, and currency exchanges.

Skills & Requirements

Must-have

  • Perform front desk operations including check in and check out
  • Assist guests with room orientation and escorting
  • Maintain comprehensive guest database including passport details
  • Attempt to upsell services at every encounter
  • Liaise with management regarding guest complaints

Nice-to-have

  • Outgoing and service-oriented personality
  • Meticulous attention to detail
  • Passion for delivering hospitality with love
  • Fresh candidates welcome without prior experience

Key Requirements

  • Fresh candidates welcome
  • Service-oriented mindset required
  • Meticulous attention to detail

Work Rights

Not specified

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