Senior Hr Technology Analyst – Servicenow Hrsd

Envista

San Jose, Costa Rica
Servicenow hrsd hands-on experience
Hr service configuration
Hrsd access posture management
This role will serve as Envista’s HRSD HR Admin and Run/Sustainment Owner, acting as the Design Authority for HR services during implementation and leading ongoing optimization post go-live

Job Summary

  • This role will serve as Envista’s HRSD HR Admin and Run/Sustainment Owner, acting as the Design Authority for HR services during implementation and leading ongoing optimization post go-live.
  • The role owns HR service configuration and HRSD access posture within established guardrails, manages the HRSD enhancement backlog and release cadence, and uses analytics to drive operational stability and continuous improvement.
  • Partner with HR and IT stakeholders to translate Employee Experience service requirements into scalable ServiceNow solutions – starting with Case + Knowledge launch and scaling into more complex HRSD offerings over time.

Matching Summary

This role will serve as Envista’s HRSD HR Admin and Run/Sustainment Owner, acting as the Design Authority for HR services during implementation and leading ongoing optimization post go-live.

Skills & Requirements

Must-have

  • ServiceNow HRSD hands-on experience
  • HR service configuration
  • HRSD access posture management
  • HRSD enhancement backlog management
  • operational stability analytics

Nice-to-have

  • lead through influence
  • global HR shared services partnership
  • HRSD reporting and analytics
  • Envista Business System tools

Key Requirements

  • 6+ years HR technology experience
  • ServiceNow HRSD configuration and production support
  • HR service delivery models understanding
  • Design Authority for HR services experience
  • Sustainment ownership for live HRSD product
  • HRSD access posture management experience
  • English language proficiency (B2 Level)

Work Rights

Not specified

Tailored Resume

Cover Letter