CarePlus Health Plans Inc. is seeking a Director of Product Design for Onboarding, a leadership role focused on enhancing the member experience through innovative digital solutions. The ideal candidate will have extensive experience in UX/Product Design, particularly in identity management, and will lead a team to ensure seamless onboarding processes that balance usability, security, and compliance
Job Summary
Lead, mentor, and grow a team of product designers while fostering a high performing, inclusive, and collaborative design culture.
Lead design for core identity experiences including registration, login, multi-factor authentication, identity verification, password management, and account recovery.
Partner closely with Product, Engineering, IAM, Legal, Compliance, and Marketing to define priorities and deliver unified solutions across platforms.
Matching Summary
Match Score: 85
CarePlus Health Plans Inc. is seeking a Director of Product Design for Onboarding, a leadership role focused on enhancing the member experience through innovative digital solutions. The ideal candidate will have extensive experience in UX/Product Design, particularly in identity management, and will lead a team to ensure seamless onboarding processes that balance usability, security, and compliance.
Salary
Base: $138,900 - $191,000 per year; Bonus/Equity: Eligible for a bonus incentive plan; Benefits: Medical, dental, vision, 401(k), time off, disability, life insurance, and more
Skills & Requirements
Must-have
Digital identity and access management
End-to-end user experience design
Cross-functional team collaboration
Design leadership and mentorship
Friction-right onboarding experiences
Nice-to-have
Systems thinking and influence
Inclusive and accessible design
Familiarity with IAM concepts
Key Requirements
12+ years of experience in UX or Product Design
4+ years in a senior or director level leadership role
Demonstrated expertise in digital identity
Experience leading design for complex, regulated, or high security environments