Bank Of Scotland - Customer Support - Stirling

Scottish Widows (Lloyds)

Stirling, United Kingdom
Base: £26,200 - £26,950; bonus/equity: not specifi...
Hybrid
Face-to-face customer support
Building customer relationships
Empathy and integrity
The Bank of Scotland is seeking a Customer Support representative for their Stirling branch, offering a full-time position with a salary starting at £26,200. The role emphasizes customer service, relationship building, and career progression within an inclusive and diverse culture

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.
  • Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

Matching Summary

Match Score: 85

The Bank of Scotland is seeking a Customer Support representative for their Stirling branch, offering a full-time position with a salary starting at £26,200. The role emphasizes customer service, relationship building, and career progression within an inclusive and diverse culture.

Salary

Base: £26,200 - £26,950; Bonus/Equity: Not specified; Benefits: Generous pension contribution of up to 15%, annual performance-related bonus, private medical benefit with BUPA, share schemes, 22 days’ holiday plus bank holidays

Skills & Requirements

Must-have

  • Face-to-face customer support
  • Building customer relationships
  • Empathy and integrity
  • Team collaboration

Nice-to-have

  • People person
  • Honest and genuine
  • Going above and beyond

Key Requirements

  • One year's customer service experience
  • Ability to quickly build relationships
  • Commitment to deliver on promises

Work Rights

Not specified

Tailored Resume

Cover Letter