Not specified (assumed to be in-person based on job duties).
High school diploma or equivalent experience
Excellent verbal and written communication skills
Proficiency with scheduling software and technology
AmeriVet is seeking a Customer Service Representative who will play a crucial role in providing exceptional client service within the veterinary field. The ideal candidate should possess strong communication skills and prior customer service experience, with a focus on compassionate client interactions
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience for pets and families.
Responsibilities include managing appointments, processing patient information, handling billing transactions, and maintaining accurate records in the practice management system.
AmeriVet offers tailored development programs, competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team growth.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative who will play a crucial role in providing exceptional client service within the veterinary field. The ideal candidate should possess strong communication skills and prior customer service experience, with a focus on compassionate client interactions.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
High school diploma or equivalent experience
Excellent verbal and written communication skills
Proficiency with scheduling software and technology
Ability to handle multiple tasks in fast-paced environment
Experience in customer service preferably healthcare
Nice-to-have
Prior veterinary or healthcare setting experience
Strong empathy for emotional clients
Active listening skills for medical triage
Willingness to lift up to 40 pounds occasionally
Key Requirements
High school diploma or equivalent work experience
Basic proficiency with technology and scheduling platforms