Customer Service Team Member

The Good Guys

Warners Bay, Australia
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
The Good Guys is committed to helping families live better for less by offering unbeatable deals and exceptional service and advice across home appliances and consumer electronics

Job Summary

  • The Good Guys is committed to helping families live better for less by offering unbeatable deals and exceptional service and advice across home appliances and consumer electronics.
  • The Customer Service Team Member will deliver effective store administration, manage sales channel fulfilment, and contribute to financial performance through inventory and expense management.
  • Employees benefit from competitive remuneration, sales commission, fantastic discounts across the JB Hi-Fi Group, and access to wellbeing resources and paid parental leave.

Matching Summary

The Good Guys is committed to helping families live better for less by offering unbeatable deals and exceptional service and advice across home appliances and consumer electronics.

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Resolve customer complaints and queries
  • Inventory management
  • Controllable expenses management

Nice-to-have

  • Sales focused culture
  • Positive store and channel experience
  • Quality merchandising
  • In-store marketing and presentation
  • Team collaboration

Key Requirements

  • Customer Focus competency
  • Drives Results competency
  • Demonstrate Self-Awareness competency

Work Rights

Not specified

Tailored Resume

Cover Letter