pmtbox is seeking a Customer Success Manager to join their small, high-performing team in Orem, UT. This role emphasizes proactive problem-solving and relationship management over traditional account management, with a focus on enhancing customer experience in the fintech space
Job Summary
This role focuses on building a world-class customer experience by helping clients maximize value from the pmtbox platform rather than just managing tickets.
The position requires a proactive owner who can navigate fast-moving environments, solve operational problems, and shape customer success processes as the company scales.
Candidates will work directly with founders and leadership teams in a small, high-ownership culture to drive retention and product improvements.
Matching Summary
Match Score: 85
pmtbox is seeking a Customer Success Manager to join their small, high-performing team in Orem, UT. This role emphasizes proactive problem-solving and relationship management over traditional account management, with a focus on enhancing customer experience in the fintech space.
Salary
Competitive compensation; Enterprise-level medical, dental, vision; 401(k) and generous time off