Guest Experience Lead | Robina (new Store Opening, 13-month Contract)

Lululemon

Robina, Australia
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Guest experience framework
Technical product education
Store leadership team
** Lululemon is seeking a Guest Experience Lead for a new store opening in Robina, Australia. This 13-month contract role focuses on enhancing the in-store guest experience, driving sales performance, and providing product education, while promoting an inclusive and dynamic team environment. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing or providing technical product education that articulates the value of our product and brand.
  • This role is part of the store leadership team, responsible for driving store performance on the floor through an exceptional and inclusive guest experience and team achievement of daily sales or unit targets.
  • In addition to competitive base pay and a team-based bonus program, Lululemon offers paid time off, generous employee discounts, fitness/yoga classes, a parenthood top-up program, and personal and professional development programs.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead for a new store opening in Robina, Australia. This 13-month contract role focuses on enhancing the in-store guest experience, driving sales performance, and providing product education, while promoting an inclusive and dynamic team environment. **

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Store leadership team
  • Drive store performance
  • Daily sales targets
  • In-store readiness

Nice-to-have

  • Inclusive environment
  • Honest, fair, and ethical behavior
  • Motivates, empowers, develops people
  • Works productively with others
  • Navigates uncertainty and ambiguity
  • Conveys information effectively

Key Requirements

  • 1 year retail or customer experience
  • Experience leading, mentoring, or delegating
  • Legally authorized to work in store country
  • High school diploma equivalent or above

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter