It Support Specialist Iii

BCM One

London, United Kingdom
Competitive base salary; not specified; annual rev...
Hybrid
6+ years it helpdesk experience
Active directory administration
Office 365 and exchange management
This role serves as the senior point of escalation for IT inquiries while leading system and server management for a global communications company

Job Summary

  • This role serves as the senior point of escalation for IT inquiries while leading system and server management for a global communications company.
  • The position requires active mentorship of junior staff and the development of technical best practices to foster a culture of excellence.
  • Employees benefit from competitive salaries, health insurance, pension matching, and recognition programs including an annual vacation package.

Matching Summary

This role serves as the senior point of escalation for IT inquiries while leading system and server management for a global communications company.

Salary

Competitive base salary; Not specified; Annual reviews, paid time off, health insurance, NEST pension match

Skills & Requirements

Must-have

  • 6+ years IT helpdesk experience
  • Active Directory administration
  • Office 365 and Exchange management
  • PowerShell scripting for automation
  • MFA and Intune security implementation

Nice-to-have

  • Linux operating system knowledge
  • Virtualization technology expertise
  • SIEM and EDR tool administration
  • Mentoring junior team members
  • Process improvement initiative leadership

Key Requirements

  • 6+ years in IT helpdesk and systems administration
  • Advanced knowledge of Microsoft desktop and server OS
  • Strong understanding of information security principles
  • Ability to work hybrid schedule with US/NZ overlap

Work Rights

Not specified

Tailored Resume

Cover Letter