Job Summary

• The Patient Access Representative delivers high-quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring all interactions are courteous, timely and respectful.
• This position handles all business functions in an assigned clinical department area including reception, scheduling, registering patients, insurance verification, co-payment collection, and supporting financial counseling and clearance.
• The role requires maintaining proficiency in patient medical record keeping, appointment scheduling, referral management, and performing other duties to support the mission of VCUHS and the department.

Matching Summary

Skills & Requirements

Key Requirements

• High School Diploma or equivalent
• Experience using computers and Microsoft Office
• Experience with medical insurance and electronic billing systems
• Previous healthcare setting experience
• Knowledge of medical terminology

Work Rights