Vie 2026-malaysia-fhs Customer Support Officer-h/f
Airbus Customer Services Sdn Bhd
Putrajaya, Malaysia
Not specified; not specified; pyid contract under ...
Process customer orders for parts
Ensure on-time delivery and quality
Monitor and share customer kpis
The Customer Support Officer serves as the primary focal point for clients, responsible for processing parts orders and ensuring timely delivery with high quality
Job Summary
The Customer Support Officer serves as the primary focal point for clients, responsible for processing parts orders and ensuring timely delivery with high quality.
This role involves monitoring key performance indicators, sharing updates proactively, and acting as an interface between all stakeholders to meet Airbus commitments.
The position offers a unique international experience through the V.I.E program in Malaysia, focusing on continuous improvement and automation initiatives without requiring business travel.
Matching Summary
The Customer Support Officer serves as the primary focal point for clients, responsible for processing parts orders and ensuring timely delivery with high quality.
Salary
Not specified; Not specified; Paid contract under VIE program
Skills & Requirements
Must-have
Process customer orders for parts
Ensure on-time delivery and quality
Monitor and share customer KPIs
Maintain up-to-date procedures
Work on shifts including holidays
Nice-to-have
Proactive process improvement initiatives
Strong negotiation and communication skills
Ability to work autonomously
Data accuracy and attention to detail
Support IT tools deployment
Key Requirements
EU citizenship (including Norway, Iceland, Liechtenstein, Monaco)
Age limit: Graduates up to 28 years old
Diploma or Bachelor's degree with 2+ years experience
Fluent in English
Registered on Mon Volontariat International website before age 28
Work Rights
Must be EU citizen (or Norway, Iceland, Liechtenstein, Monaco) and registered on Mon Volontariat International