Sr Specialist, Customer Acquisition

Concentrix

Singapore, Singapore
Customer engagement
Selling and renewing contracts
Product knowledge and technical understanding
The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts

Job Summary

  • The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
  • This role is responsible for effectively articulating the value of products or services to customers and initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects and maintain the customer management system (CRM) to ensure all relevant data is captured.

Matching Summary

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.

Skills & Requirements

Must-have

  • Customer engagement
  • Selling and renewing contracts
  • Product knowledge and technical understanding
  • Manage competitive pressures
  • Handle objections
  • High volume customer contacts
  • Maintain customer management system

Nice-to-have

  • Voice of the customer
  • Professional customer experience

Key Requirements

  • Sales Representative experience
  • Weekly/monthly/quarterly sales forecast accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter