This position is responsible for assisting the Front of House Manager in maintaining accurate guest accounts as well as strict security procedures to ensure guest confidentiality and safety
Job Summary
This position is responsible for assisting the Front of House Manager in maintaining accurate guest accounts as well as strict security procedures to ensure guest confidentiality and safety.
The role requires ensuring the highest level of customer service is offered and maintained at all times to all guests and customers during night shifts.
Employees are expected to embody the vision of responsible hospitality by acting as Heartists who create positive and memorable impacts for customers and colleagues.
Matching Summary
This position is responsible for assisting the Front of House Manager in maintaining accurate guest accounts as well as strict security procedures to ensure guest confidentiality and safety.
Salary
£13.15 P/H
Skills & Requirements
Must-have
Night shift availability required
Guest account accuracy maintenance
PMS system proficiency needed
Strict security procedure adherence
Cash handling and balancing skills
Nice-to-have
Strong analytical skills for audits
Entrepreneurial spirit and drive
Cultural sensitivity in guest interactions
Proactive risk assessment participation
Green Key environmental commitment
Key Requirements
Must be available for night-shift work
Ability to handle cash and credit transactions accurately
Proficiency with Property Management Systems (PMS)