Digital Coordinator (m/f/d) - Bilingual (german & English)

SIXT

Madrid, MD, Spain
Base: €19,200 gross py (12 pyyments); bonus: €300 ...
Fully remote
Fluent in german and english
24/7 availability including night shifts
Remote work capability within spain
SIXT is seeking a bilingual Digital Coordinator fluent in German and English to join their remote customer service team in Madrid. The role involves managing customer inquiries related to vehicle rentals and providing technical support while ensuring high customer satisfaction

Job Summary

  • The role involves managing customer inquiries via phone, email, or video calls to resolve issues related to vehicle rental and pickup processes.
  • Employees will collaborate with international branches and provide technical support during key pickup while adhering to a flexible remote work model.
  • The position offers a permanent contract with an attractive salary structure including base pay, target bonuses, and specific night shift premiums.

Matching Summary

Match Score: 85

SIXT is seeking a bilingual Digital Coordinator fluent in German and English to join their remote customer service team in Madrid. The role involves managing customer inquiries related to vehicle rentals and providing technical support while ensuring high customer satisfaction.

Salary

Base: €19,200 gross per year (12 payments); Bonus: €300 monthly individual target bonus; Benefits: €60 telework allowance, 30% night shift premium, private health insurance

Skills & Requirements

Must-have

  • Fluent in German and English
  • 24/7 availability including night shifts
  • Remote work capability within Spain

Nice-to-have

  • Additional languages like Spanish or French
  • Experience with self-service troubleshooting
  • Sales promotion skills for vehicle rentals

Key Requirements

  • Fluency in German and English required
  • Availability for night shifts (22:00h–06:00h)

Work Rights

Must be eligible to work in Spain

Tailored Resume

Cover Letter