Head Hostess

Four Seasons Hotels Ltd

Venice, Italy
Base: competitive salary; bonus/equity: not specif...
Front-of-house operations management
Reservation system proficiency
Guest relationship management
The Head Hostess is the first ambassador of our dining experience, setting the tone for warm, elegant, and intuitive service

Job Summary

  • The Head Hostess is the first ambassador of our dining experience, setting the tone for warm, elegant, and intuitive service.
  • This role leads the hostess team in delivering an exceptional welcome, managing reservations and guest flow, and ensuring every arrival reflects the Four Seasons commitment to genuine hospitality.
  • Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, and complimentary meals and dry cleaning.

Matching Summary

The Head Hostess is the first ambassador of our dining experience, setting the tone for warm, elegant, and intuitive service.

Salary

Base: Competitive Salary; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discounts, complimentary meals and dry cleaning

Skills & Requirements

Must-have

  • Front-of-house operations management
  • Reservation system proficiency
  • Guest relationship management
  • Bilingual English and Italian fluency
  • Team leadership and mentoring
  • High-volume environment multitasking

Nice-to-have

  • Polished professional demeanor
  • Diplomatic communication skills
  • Knowledge of culinary concepts
  • Flexibility with work schedule
  • Empathetic service recovery
  • Collaboration with restaurant teams

Key Requirements

  • 1–2 years front-of-house or hosting experience
  • Leadership experience preferred
  • Fluency in English and Italian
  • Legal right to work in Italy

Work Rights

Legal right to work in Italy

Tailored Resume

Cover Letter