Trainer

acquire.ai

Quezon City, Philippines
On-site
Design and deliver training programs
Conduct training needs assessments
Review and improve course curricula
acquire.ai is seeking a Trainer to enhance employee competencies through the design and delivery of training programs in Quezon City, Philippines. The ideal candidate will have at least two years of experience in the BPO industry, with a strong background in curriculum design and training needs analysis

Job Summary

  • The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values.
  • Key responsibilities include conducting training needs assessments, facilitating classes, reviewing course curricula, and verifying training effectiveness.
  • The role requires a minimum of 2 years’ experience in the BPO industry as a Trainer with a strong background in module creation and curriculum design.

Matching Summary

Match Score: 85

acquire.ai is seeking a Trainer to enhance employee competencies through the design and delivery of training programs in Quezon City, Philippines. The ideal candidate will have at least two years of experience in the BPO industry, with a strong background in curriculum design and training needs analysis.

Skills & Requirements

Must-have

  • design and deliver training programs
  • conduct training needs assessments
  • review and improve course curricula
  • verify training effectiveness
  • create and update instructional materials
  • strong communication skills
  • strong coaching and facilitation skills

Nice-to-have

  • innovative and teamwork environment
  • strengthen employee development
  • align with company core values

Key Requirements

  • Minimum of 2 years’ experience in BPO as a Trainer
  • Strong background in module creation and curriculum design
  • Experience leading training needs analysis
  • Skilled in documentation and reporting
  • Solid understanding of contact center KPIs
  • Proficient in MS Office
  • Knowledge in statistics and data interpretation

Work Rights

Not specified

Tailored Resume

Cover Letter