The Workforce Management Analyst II in Global Services is responsible for supporting workforce management operations across multiple regions to ensure optimal staffing, accurate forecasting, and operational efficiency
Job Summary
The Workforce Management Analyst II in Global Services is responsible for supporting workforce management operations across multiple regions to ensure optimal staffing, accurate forecasting, and operational efficiency.
Primary responsibilities include analyzing historical data for workload forecasts, building and managing schedules, monitoring performance metrics, and generating workforce reports for leadership.
The ideal candidate is detail-oriented, analytical, adept at handling dynamic business needs, and possesses strong Excel skills and familiarity with workforce management tools.
Matching Summary
The Workforce Management Analyst II in Global Services is responsible for supporting workforce management operations across multiple regions to ensure optimal staffing, accurate forecasting, and operational efficiency.