Success Guide Service Cloud (salesforce Dev Exp Mandatory)
Salesforce UK
United Kingdom
Salesforce service cloud
Salesforce lightning
Lwc and apex development
As a Senior Success Guide, you’ll play a critical role in helping customers transform their businesses and achieve faster time-to-value by blending deep product knowledge, hands-on solutioning, and consultative engagement
Job Summary
As a Senior Success Guide, you’ll play a critical role in helping customers transform their businesses and achieve faster time-to-value by blending deep product knowledge, hands-on solutioning, and consultative engagement.
Key responsibilities include engaging with customers to gather and translate business requirements, delivering org health and security assessments, and collaborating with architects and developers to design scalable solutions.
Salesforce is the #1 AI CRM, where humans and agents drive customer success together, and they are looking for Trailblazers passionate about bettering business and the world through AI.
Matching Summary
As a Senior Success Guide, you’ll play a critical role in helping customers transform their businesses and achieve faster time-to-value by blending deep product knowledge, hands-on solutioning, and consultative engagement.
Skills & Requirements
Must-have
Salesforce Service Cloud
Salesforce Lightning
LWC and Apex development
Salesforce Optimizer
Customer business needs analysis
Platform security capabilities
Nice-to-have
AI-driven customer success
Trailblazer mindset
Workforce transformation
Agentic era innovation
Cross-functional collaboration
Key Requirements
Minimum 2+ years Salesforce development experience