Manage key employee compensation claims handling enquiry, coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
Job Summary
Manage key employee compensation claims handling enquiry, coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
Develop communication for internal stakeholders, where required, and strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
Matching Summary
Manage key employee compensation claims handling enquiry, coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
Skills & Requirements
Must-have
complex claims handling
coverage determination
liability assessment
stakeholder communication
quality assurance review
Nice-to-have
customer focused claim resolution
proactive claims handling
continuous learning and development
culture of inclusion and belonging
Key Requirements
basic standard of technical claims competence
handling moderate to lower complexity complex claims
handling complex claims within agreed authority limit