Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $39,930.00; bonus/equity: not specified; ben...
Federal, state, and university policies
Student information system
Phone etiquette
The Financial Aid Professional I will assist in counseling students and parents over the phone by providing answers based on federal, state, and university policies and regulations

Job Summary

  • The Financial Aid Professional I will assist in counseling students and parents over the phone by providing answers based on federal, state, and university policies and regulations.
  • This position offers the opportunity to present financial aid information at orientation sessions and assist in default management efforts.
  • The University of Arkansas offers a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, holidays, immediate leave accrual, and retirement programs.

Matching Summary

The Financial Aid Professional I will assist in counseling students and parents over the phone by providing answers based on federal, state, and university policies and regulations.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Federal, state, and university policies
  • Student information system
  • Phone etiquette
  • Word processing, email, spreadsheets, database management

Nice-to-have

  • Teamwork and collaboration
  • Detail-oriented work
  • Harmonious working relationships

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Professional office experience
  • Customer service experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter