Customer Service Represenative

Petz Plaza

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Answering phones and multi-tasking
Welcoming pet parents and pets
Handling cash and balancing drawer
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Your responsibilities will include welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, handling transactions, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and pets
  • Handling cash and balancing drawer
  • Keeping lobby clean and welcoming
  • Supporting team members

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones, customers, and paws

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter