Director, Account Management (corporate)

Alphasense

New York, United States
Base: $152,000 - $190,000 usd; bonus/equity: perfo...
On-site
Drive renewals and expand customer relationships
Exceed retention targets
Uncover growth opportunities
The Director of Account Management will lead a team of 8-10 Account Managers, playing a critical role in driving renewals and expanding customer relationships

Job Summary

  • The Director of Account Management will lead a team of 8-10 Account Managers, playing a critical role in driving renewals and expanding customer relationships.
  • This leader will guide the team to exceed retention targets, uncover growth opportunities, and partner closely with Customer Success to deliver long-term client value.
  • We’re looking for a data-driven leader with strong management experience who is eager to scale the Account Management function and drive AlphaSense’s continued success.

Matching Summary

The Director of Account Management will lead a team of 8-10 Account Managers, playing a critical role in driving renewals and expanding customer relationships.

Salary

Base: $152,000 - $190,000 USD; Bonus/Equity: performance-based bonus, equity; Benefits: generous benefits program

Skills & Requirements

Must-have

  • drive renewals and expand customer relationships
  • exceed retention targets
  • uncover growth opportunities
  • data-driven leader
  • manage revenue growth and forecasting
  • talent development
  • operationalize the customer journey

Nice-to-have

  • consultative partners
  • systems-oriented strategic thinker
  • customer-centric success measurement
  • servant leadership approach
  • thrive in dynamic entrepreneurial environment

Key Requirements

  • 10+ years in sales, account management, or client success
  • 5+ years in people management
  • experience working seven-figure deals
  • strategic account servicing
  • renewal negotiations
  • technical SaaS environment experience
  • willingness to travel

Work Rights

Not specified

Tailored Resume

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