It Support And Monitoring Engineer

Miele X B.V.

Braşov, Romania
Hybrid
1st and 2nd level support
It system monitoring
Windows and ms office
Provide 1st and 2nd level support for hardware, software, and applications via phone, ticketing system, and remote tools

Job Summary

  • Provide 1st and 2nd level support for hardware, software, and applications via phone, ticketing system, and remote tools.
  • Operate and monitor IT systems and applications using centralized tools, responding to alerts and investigating root causes.
  • Great career opportunity in an innovative and dynamic working environment with a competitive salary package & benefits.

Matching Summary

Provide 1st and 2nd level support for hardware, software, and applications via phone, ticketing system, and remote tools.

Skills & Requirements

Must-have

  • 1st and 2nd level support
  • IT system monitoring
  • Windows and MS Office
  • SAP, networks, Active Directory
  • ITSM processes and ticketing systems
  • German C1 and English B2+

Nice-to-have

  • data center operations understanding
  • control center environment experience
  • ITIL certification
  • solution-oriented and proactive work style

Key Requirements

  • 3+ years of IT experience
  • IT Service Desk experience
  • German (C1) and English (B2+)

Work Rights

Not specified

Tailored Resume

Cover Letter