Team Leader – Homelessness Services

The Trustee For The Salvation Army Victoria Property Trust

Croydon, VIC, Australia
Schads level 6; salary pyckaging up to $15,900 tax...
Lead team of case managers
Oversee client intake and assessment
Monitor service performance and compliance
This role leads a high-performing team of Case Managers delivering client-centred support to individuals experiencing homelessness within the Gateways Program

Job Summary

  • This role leads a high-performing team of Case Managers delivering client-centred support to individuals experiencing homelessness within the Gateways Program.
  • The position is responsible for driving service excellence, ensuring delivery against performance targets, and maintaining compliance with organisational and funding requirements.
  • Eligible employees can access salary packaging up to $15,900 tax free plus meal entertainment benefits and generous paid parental leave.

Matching Summary

This role leads a high-performing team of Case Managers delivering client-centred support to individuals experiencing homelessness within the Gateways Program.

Salary

SCHADS Level 6; Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit; Generous Paid Parental Leave and Purchased Leave Scheme

Skills & Requirements

Must-have

  • Lead team of Case Managers
  • Oversee client intake and assessment
  • Monitor service performance and compliance
  • Apply risk assessment frameworks
  • Manage complex client caseloads

Nice-to-have

  • Strong stakeholder engagement skills
  • Experience with data analysis tools
  • Commitment to dignity and respect
  • Collaborative team environment builder

Key Requirements

  • Tertiary qualification in Social Work or related field (Diploma minimum)
  • Demonstrated experience supporting individuals experiencing homelessness
  • Current Working With Children Check required
  • Nationally Coordinated Criminal History Check required

Work Rights

Not specified

Tailored Resume

Cover Letter