Patient Service Representative - General Surgery

Summit CityMD

Berkeley Heights, NJ, United States
Base: $18.13 - $22.02 hourly; bonus/equity: not sp...
On-site
Excellent customer service skills
Efficient patient flow management
Accurate payment reconciliation
Summit CityMD is seeking a Patient Service Representative to join their team in Berkeley Heights, NJ. The role involves greeting patients, managing patient flow, scheduling appointments, and ensuring excellent customer service

Job Summary

  • Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
  • Posts all self pay charges, collects payments, and provides patient with receipt.
  • Schedules appointments accurately according to department guidelines; using waitlist when applicable.

Matching Summary

Match Score: 85

Summit CityMD is seeking a Patient Service Representative to join their team in Berkeley Heights, NJ. The role involves greeting patients, managing patient flow, scheduling appointments, and ensuring excellent customer service.

Salary

Base: $18.13 - $22.02 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Efficient patient flow management
  • Accurate payment reconciliation
  • Insurance verification and updates
  • Appointment scheduling and confirmation

Nice-to-have

  • Compassionate community member
  • Flexibility with work schedules
  • Ability to follow downtime procedures

Key Requirements

  • High School Graduate or GED
  • Associate Degree preferred
  • Previous PSR experience preferred
  • Ability to communicate in English
  • Basic proficiency in computer use

Work Rights

Not specified

Tailored Resume

Cover Letter