Client Services Representative

United Consumer Financial Services Company

Westlake, Ohio, United States
Not specified; not specified; not specified
Hybrid
High school diploma or ged required
95% alphanumeric data entry accuracy rate
Ability to work rotating evening and weekend hours
United Consumer Financial Services Company is seeking Client Services Representatives to provide high-level customer support to merchants and consumers. The role involves processing loan applications, verifying contracts, and ensuring compliance while fostering a positive work environment

Job Summary

  • The role involves providing high-level customer service to merchants and consumers throughout the loan transaction lifecycle from application to funding.
  • Employees are part of a global industrial organization backed by Berkshire Hathaway, fostering a culture where everyone is empowered to be their best.
  • The position requires maintaining strict compliance with policies while handling sensitive consumer and merchant information in a fast-paced environment.

Matching Summary

Match Score: 75

United Consumer Financial Services Company is seeking Client Services Representatives to provide high-level customer support to merchants and consumers. The role involves processing loan applications, verifying contracts, and ensuring compliance while fostering a positive work environment.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED required
  • 95% alphanumeric data entry accuracy rate
  • Ability to work rotating evening and weekend hours
  • Strong verbal communication skills for phone interactions
  • Proficiency with MS Office and computer programs

Nice-to-have

  • Call center or customer service experience preferred
  • Spanish language fluency may be required
  • Self-motivated with ability to complete tasks independently
  • Experience with troubleshooting merchant portal issues
  • Commitment to high quality of service culture

Key Requirements

  • High school diploma or GED
  • Maintain 95% data entry accuracy
  • Spanish fluency for certain positions

Work Rights

Not specified

Tailored Resume

Cover Letter