Retail Customer Service Officer

Australia Post

Maddington, Australia
Base: $28.58ph increasing to $30.55ph after 3 mont...
On-site
Customer sales and service transactions
Handling high value transactions
Assisting customers with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $28.58/hour increasing to $30.55/hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation, Post People Perks

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Handling high value transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail
  • Standing for shift duration

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Teamwork and collaboration
  • Customer-centric approach
  • Building rewarding customer relationships

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Must travel between suburbs

Work Rights

Not specified

Tailored Resume

Cover Letter