Not specified (assumed to be hybrid or onsite based on typical it support roles)
Install client platforms
Resolve service requests
Troubleshoot system issues
Genesys Solutions Pte Ltd is seeking an IT Support professional to manage the installation, support, and maintenance of client IT platforms in Singapore. The role involves ensuring service levels are met while resolving incidents and providing timely assistance to users both locally and regionally
Job Summary
The role involves managing the installation, support, and maintenance of client IT platforms to ensure service levels are met.
Responsibilities include troubleshooting system and network issues to restore normal operations promptly and resolving escalated incidents.
The position requires participating in client platform implementation, deployment, and upgrade projects while maintaining accurate documentation.
Matching Summary
Match Score: 85
Genesys Solutions Pte Ltd is seeking an IT Support professional to manage the installation, support, and maintenance of client IT platforms in Singapore. The role involves ensuring service levels are met while resolving incidents and providing timely assistance to users both locally and regionally.